My Nonprofit Reviews

Christopher Elliott and his Elliott Advocacy group are truly amazing. I was at my wit's end trying to get a refund from Marriott and their vacation homes partner for a condo that was far below exceptions and one that we couldn't stay in (under construction, foul smelling, dirty). I had tried phone calls, emails and even reaching out to the higher ups at Marriott. I either received no response or was shuttled back and forth between Marriott and their partner with no progress.

Christopher took up the case after reasonably requesting that I show him emails of my attempts to resolve the issue on my own. He suggested that companies usually respond quickly but if they didn't, to contact him in two weeks. Well, nothing from Marriott in two weeks so I emailed Christopher again. He doggedly kept on the case and although Marriott never contacted me, I did receive a "goodwill" return of my vacation points used for the reservation.

I love that Christopher and his team fight for what is right. I wish companies would do the right thing without such advocacy, but if they don't Christopher is more than willing to help. Thank you so much!

Chris