My Nonprofit Reviews

I purchased trip insurance (or so I thought) for a VRBO vacation rental. The total cost was around $7,000. As the trip approached, someone in my travel party fell ill, and we had to cancel. I had the confirmation of my trip protection, but in scanning my email inbox, I couldn't find the actual policy. I tried contacting VRBO, and they sent me to the company that issues the policies. They then sent me back to VRBO who sent me back to the travel insurance company. (I'm you can imagine how this went.) I had zero luck getting anywhere, so I reached out to Elliott Advocacy. I received a prompt response from Dwayne that offered some suggestions on how to proceed on my own. I followed all of their advice and started to get somewhere...until I hit another dead end. At that point, Dwayne got involved, and he was able to get me a full refund in a few weeks! Can't thank him enough!