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GratefulCustomer

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1 reviews

Review for Elliott Advocacy, Spokane, WA, USA

Rating: 5 stars  

I worked with both Christopher and Michelle at Elliott Advocacy in successfully receiving a refund from Avis after 2 months of my unsuccessful tries to obtain the refund myself. I rented a car from Avis for 24 hours and returned the car at the time stipulated in the contract. Since Avis was closed during that time, I called the number on my rental agreement and followed the instructions given by the Avis agent over the phone. However, after renting a car for only 24 hours, Avis couldn't "find" the car for over a month and I was charged $4,200 for a $115 rental. I reached out to Elliott Advocacy (I found them by googling what to do in my current situation) after I got the runaround at Avis, and thank goodness I did! Once I sent my contract to Michelle to review, she sent it to Elliott Advocacy's contact at Avis Corporate and I received a refund a few days later. I'm forever grateful for the work Michelle did on my behalf and recommend Elliott Advocacy to all of those fighting unjust charges from large corporations.

Role:  Client Served