My Nonprofit Reviews

corleyman
Review for Elliott Advocacy, Spokane, WA, USA
We recently had what seemed like an impossible issue to deal with, and our new friends at Elliott Advocacy really saved the day! We are Missionaries in Honduras & need to travel back to the states a couple of times each year to see Doctors, stock up on special items & the like. In our part of Honduras the International Airport in our city closed, and a new one opened 1 hours drive away. We always travel with our two small dogs, as there's no place safe to leave them in our area. In booking this trip, from the new Airport - we were not allowed to add our pets on the Reservation. The Airline would allow us to fly from an Airport 4 hours drive away, but not the new Airport serving our area. Over the course of 4 weeks in working on this - we purchased & canceled 3 sets of tickets with the Airline, and spent about 12 hours on the phone with two Airlines. A friend reached out to Elliott Advocacy last year & received amazing help - and as such referred us to Michelle & the team. Michelle was patient with us, and persistent with the Airline. In the end - Michelle was able to use her diligence & connections with the Airline to get the problem resolved - and save this type of headache from affecting future travelers from our new Airport as well! We are thankful & grateful for Michelle & the team at Elliott Advocacy!!