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Savannah S.1

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1 reviews

Review for Helping Hounds Dog Rescue Inc, N Syracuse, NY, USA

Rating: 1 stars  

I have never had such a terrible experience as I did with every person I came in contact with at helping hounds. My fiance and I had been waiting to get a puppy until we got a house so the puppy could have a fenced in backyard and lots of room inside to play. Once we got a house we had an application submitted and approved to adopt a puppy. They "matched" us with a puppy (or pretended to at least) and we took the puppy home for two weeks. During those two weeks I was contacted and told the puppy may be sick, and they needed to bring him in for testing. For an entire week I was anxious that something could be wrong with our puppy that we had fallen in love with. After a week of waiting we were finally ready to bring the dog in for testing. However, it was nothing like that. I brought the dog in on a leash and was yelled at for not holding my dog when I walked in and then told to wait outside in my car in the middle of winter. After waiting for an hour the director came out and asked me to come in without my puppy. I figured it was just to fill out paperwork, but that was not the case. I was then interrogated about how I was unfit to take care of a puppy by the director, the programs manager and operations manager. I was not mentally prepared for what was about to happen. I was in tears as they told me that they were going to take my puppy away from me and eventually they came out to my car and took the puppy from me, never to be able to see him again. I was treated terribly and with no regards to my feelings. The employees are power hungry at helping hounds and do not care about where dogs go. I was told "one of our puppies will never be used as an emotional support animal". They take pride in being able to place dogs in "matched" homes, yet another dog in our litter was returned in one day because the puppy was "too much," while I was ready to love the dog for the rest of my life. I would NEVER recommend this rescue to anyone. I have had dogs my entire life from many other, more reputable shelters, and will never attempt to save a dog from there, even though all the dogs there need extra saving from the people that work there.

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