My Nonprofit Reviews

LindaDS
Review for Elliott Advocacy, Spokane, WA, USA
I cannot say enough about Elliott Advocacy. I never write reviews, but I am moved to write about the amazing help I received from Dwayne Coward. I had used a website to cancel train refundable tickets due to Covid, and despite my best intentions, I must have made an error in my request. Dwayne was quick to acknowledge that the company was within its rights to turn down my refund, but intervened politely on my behalf, and the company agreed to make an exception as a courtesy. I want to add that I read Christopher Elliott's column every Sunday in the Chicago Tribune, and was thrilled that the good work that he does on behalf of so many travellers also helped me this time. Good luck with your work ahead.