My Nonprofit Reviews
csmithnal
Review for Prodisee Pantry Inc, Spanish Fort, AL, USA
What the pantry does is great, most of the time! However their Sunday Thanksgiving distribution was a complete cluster!! We were instructed via a color, postcard size, professionally printed document to go to the Spanish Fort High School for the distribution. The document stated that additional information would be provided at that location. So I went and waited in line for about an hour until we were motioned to go. I never received any additional information! I therefore had no idea what to do so I just went home with nothing. It was the worst event that I had ever attended, or even heard of, with such poor planning!!!! Whoever planned that event should be removed from their position immediately!!!!
We heard so many positive comments and THANK YOU was shouted through hundreds of car windows by so many of the 1500 families served in November. All families where given clear instructions by our caring volunteers to proceed to Prodisee Pantry to pick up their Thanksgiving Feast complete with a Turkey and other groceries. This one client's experience unfortunately appears to be a miscommunication. We reached out by phone and offered to provide him groceries and Thanksgiving food, he refused.
