My Nonprofit Reviews
Cass R.
Review for Turning Point Center, Houston, TX, USA
Friday i spoke with Jeff & asked If I coukld have a large truck to pick up my donation on Monday morning since I had to drive to Arkansas which is a long drive after the pickup. I told him that was why I did not donate to Purple Heart they excpected me to be home from 8-6 well the truck never came and and after several calls George finally came to my rescue and the truck arived after 5 pm. I was upset but George went the extra mile in correcteing the problem and even offer to have someone drive me to Arkansas and/or pay the gas. I understand things go wrong sometimes but George went out of his way to make it up to me.I am glad after all my stuff got deliverd there because I know they can use it. On being on time I give 2 stars but George helped them out so I give them 5 stars.
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They need to be on time for pickups. If they say 10 am they should be here at 10am
