My Nonprofit Reviews

The staff are incredibly rude and racist. They would fix the white residents TVs/PCs while telling the black people “I have to email someone.” They would place all the white ladies in certain rooms. I got here in August. You are told to tell the front desk you’re leaving. I did that and she rolled her eyes at me as if I was inconveniencing her. My first time going out the backyard I got locked out because the ringer doesn’t work. As I asked the lady how I was supposed to get back in, in the future she walked off and ignored me. My time there was hell. I was placed in room 7 which was the only room with no window. As someone with severe depression and anxiety this was hard for me especially because of the COVID restrictions (we had to stay in our rooms to eat and for entertainment if the weather was bad). The case manager R, needs to be fired because she is a megalomaniac narcissist without basic level empathy. Upon meeting her she made it seem like I should grovel to her and I was special to be offered housing “congratulations we decided to offer you housing”...all DV shelters offer housing (I’ve been in 3). All I wanted was a way to work and put my kid in daycare. She fought me the entire time. She never offered resources like CCAP (which my 2nd DV shelter offered immediately). She would spout off her speech about COVID and at was that). She wanted me to find a job first before they would help..but I can schedule interviews without daycare set up...she actually yelled at me over the phone about it. (All I wanted was childcare help as I had been watching my 2yr old all day for 2 years without one day off). However, when another lady asked about childcare she was offered it right away. How do I know? You can hear every conversation from my bedroom wall. She was completely unprofessional and would eat White Castle and other fast food infront of my face during our meetings. She would even skip meetings and not tell me. How do I know? Because the girl she drove to her new home told me R was driving her. Why wouldn’t r tell me she wouldn’t make the meeting? She even told me at a certain point we didn’t even need to meet anymore... In October I had gotten so depressed I could barely leave the bed. I was sleep deprived because my daughter was cutting molars (R knew and was emailed all of this). One day A, another person that worked there told me we couldn’t put a blanket on the door to cover the light and have privacy (I can’t count how many times staff has never knocked and opened my door while I’m breastfeeding/ naked with my daughter). Ok fine I took it off. I had it up because it was 80 degrees at night and no one could sleep in our hall. I asked her why considering the office next to me has it’s door window covered all the time..”it’s COVID policy, no one lives in there, it’s a fire hazard.” I said it hot as F in these rooms, it’s also a fire hazard to have me in a room with no window so that doesn’t make sense. And closed my door. She lied and accused me of slamming the door in her face and cursing her out. She’s a pathological liar and I’ve caught her in multiple lies. So r, decides to kick me out of the shelter for that and for “not following the goals.” Another lie. I had taken a psychological assessment in front of R, and had to set up meetings with Sertoma. They asked me my preferred contact method and I said “zoom meetings because I can’t speak or hear on the phone with my daughter distracting me.” I end up not answering the phone calls (I had 3 different phones and was getting robo/weird calls on one of them) & (I wasn’t expecting) from Sertoma and R used that as an excuse to kick me out of the shelter on 10/20 during Domestic violence month with 3 days notice. E, (who wouldnt fax required papers) another lady that worked there accused me of doing nothing but sitting instead of looking for another shelter. I called over 50, and it was almost impossible to get another shelter because I was already in one and Crisis Center lied and put down that I “wasn’t following goals” on my paperwork.