My Nonprofit Reviews

I called Ethos five years ago, when I turned 60, primarily seeking help with getting home help care needed due to my disabled status. For five years, they have delivered so much more than that! From the first in-depth interview, my case manager, Galina Marlette, demonstrated empathy and efficiency in meeting my needs. She got me more services than I'd known were available, from help doing household chores, to laundry services, grocery delivery, meals on wheels, 24-hr. Lifeline alert, etc.

During this past year-plus of quarantine, when home visits were off the table, Galina held several phone interviews with me. An Ethos nurse (Lori B.) did likewise, and recently made an in-home visit once we were both vaccinated.

Not only Galina, but every individual I've contacted, from their receptionist up to their senior staff members (shout-outs to Paul and Margery), has been responsive and professional. As an entity, they are very plugged into the most up-to-date services from Federal, State, City, or private charities, and let me know what help is available.

No, they're not magicians -- they can't do *everything*! -- but it mostly seems like they *can* do what I previously thought impossible, having dealt with other agencies in the past: they do the homework and make things happen *fast* to improve one's quality of life, whether merely elderly, or elderly/disabled. I cannot imagine a better agency than Ethos, or a better case manager than Galina.