My Nonprofit Reviews

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Review for Pro Seniors Inc, Cincinnati, OH, USA

Rating: 5 stars  

I am a volunteer with Pro Seniors, and speak directly with Nursing Home Residents, and their families. Pro Seniors helps resolve serious care problems, by working with the Home's Administration, the resident, and the family, to make sure the resident's care is correct and consistent.

Here is one example. A 79 year old resident suffers from dementia. During COVID, after months of not seeing her dad, his daughter finally saw him from a distance. He clearly had not received a haircut for a very long time; his hair was very long, and not clean. His face had more than a few days of an unshaven beard. There was very poor cleaning of his dentures; they were noticeably yellow and filmy. His fingernails and hands were dirty, which explains his suffering frequent episodes of pink eye. He was unable to use his hands with a knife and fork to cut large slices of meat served with his meals. He complained the meat wasn't being cut for him. With the serving's meat not cut into small, edible pieces, he wouldn't eat it since he couldn't. As a result, he was losing weight.

Pro Seniors spoke with the Nursing Homes' Director of Nursing, and the Administrator, to make sure the aides and nursing staff would improve their care of this man's hygiene and food preparation. The changes were implemented immediately, to provide his hygiene and food preparation correctly. Without Pro Seniors, this gentleman would likely still be living "in the shadow" of good care.

Role:  Volunteer