My Nonprofit Reviews

My contact with Heifer Intl. has been brief, and possibly never again. I ordered a llama online, using my PayPal account. About an hour after placing the order I checked PayPal. There I discovered they had made two identical charges. I don't know if I hit the wrong button, or if they are doing something. Immediately I sent an email message that the second charge was a mistake and to please remove it. When no one replied, I phoned a number I found on their website. A man with whom I talked said he would take care of it. Meanwhile, both charges have been made to my credit card linked to the PayPal, and the PayPall account now shows that both items have been paid. I don't know if there is any way to get this corrected, but I do know that I will NEVER do this again. Also, I will tell my story to anyone in the world who will listen as a cautionary tale.

More Feedback