My Nonprofit Reviews

Over a period of many years, Umbrella has allowed me to stay in my home. Ron Byrne and his people in the office are always there to take my call and discuss my issues. They then send outstanding handymen or plumbers or whomever is needed for the task, from big to small. My favorite story shows why I feel so secure with Umbrella taking care of me. It was a frigid winter night and when I woke up at 3 a.m. my house was freezing. The thermostat read in the low 50's. I had no heat. My gas boiler was silent. I panicked. What do you do at this time of night with no heat and sub-zero temperatures? Then I remembered Umbrella has a 24 hour emergency number. On the second ring, Ron Byrne answered the phone. First he calmed me down and made sure I was ok. Then he got to work and someone was at my house an hour later in the middle of the night to fix my boiler. Heat came on and I truly felt wrapped in a blanket of safety and protection, which is what Ron and his staff and his workers provide to members. I stay in my home, without constant worry about finances or my lack of knowledge about the things that go wrong or need repair in my home. I also get help with tasks I cannot do myself. Umbrella is there, even in the middle of a freezing night. I am grateful beyond words.