My Nonprofit Reviews

Adopted from PALS about 6 yrs ago. It was the most difficult process and only due to our own persistence were we finally allowed to adopt. While I appreciate their strict vetting process there is a fine line between being careful and being ridiculous. The rudeness I experienced on the phone and the lack of returning calls and just the general lack of timeliness to process applications was so disappointing. I also question if donations are being utilized correctly, if pets aren’t being adopted out and kept in foster care much longer than necessary then are these funds being utilized correctly? Pals appears to have multiple complaints. Maybe it is time someone looked into this.