My Nonprofit Reviews

Reynoso115
Review for HomeFirst, Milpitas, CA, USA
Working first-hand with HomeFirst due to covid, I am shocked to say that the staff do not respect the clients even though their job is to work with them based on their needs. They have very strict rules-and of course rules are needed to maintain structure in any organization. Except they have certain times in the day when clients aren't allowed to be given food? No one should ever be denied food. Especially from a place that has the resources to provide them with such. As well as the way staff members talk to clients. They show little to no respect to them and the way they speak about them to each other is quite disturbing. I've witnessed staff joke about clients mental breakdowns. It's very unfortunate that the staff aren't competent to do their job. Which is not only giving basic respect but providing a safe space for these clients and helping them with their needs.