My Nonprofit Reviews

GStan
I had an excellent experience with Elliott advocacy. I had to cancel a trip to South America which included a non-cruise boat trip through the Panama Canal which I scheduled separately. I suffered a severe traumatic orthopedic injury necessitating the entire trip cancellation. Everything scheduled for this trip was refunded to me promptly except for the Panama Canal boat trip. I did everything required and notified them well in advance of the time required for a refund according to their cancellation policy. Month after month they kept dragging their feet and would not send me the refund money. I began to think I would never receive the refund money. Finally I contacted Elliott advocacy and Michelle handled my case. Within a few days I had my refund money in the bank! I can't begin to tell you how wonderful this organization is and how great Michelle was in handling my case. I was amazed how smoothly things went with this difficult boat company once she got on the case !