My Nonprofit Reviews

We purchased tickets to March Madness from Vivid Seats and then Covid happened. We received an email advising we would get a cash refund in 4-6 weeks. After that time, with no refund, I send an email. We were then advised we were getting a credit, not cash. After that, I spent a month of back and forth emails to no avail.
Luckily, I came across Elliott Advocacy. I had no idea if they could help but I figured what could I lose? In just a few emails (sending them information they needed), they advised they were sending Vivid Seats an email.
Literally, ONE DAY later, we received an email from Vivid Seats that we were getting our refund.
I couldn't believe it!
What a great group of people - I have told everyone about them.