My Nonprofit Reviews

I had been going back and forth with Airbnb as soon as the global pandemic started, trying to get a refund on my upcoming stay. Despite their new "extenuating circumstances" policy for COVID-19, they kept denying my refund. As soon as I was in touch with Michelle from Elliott Advocacy, she gave me a few things to sent to Airbnb, and they worked immediately! Airbnb finally agreed that I deserve a refund based on the documentation I was provided with in regards to the travel restrictions and shelter-in-place. So thank you, thank you!