My Nonprofit Reviews

I had a frustrating experience with British Airways that seemed like an open and shut case (the airline had agreed they owed me money) but it was impossible to actually get the money from them. I wrote to Elliott Advocacy stating clearly in my intake note that I needed consultation but was not comfortable sharing my story due to privacy concerns. Despite this, Michelle was active, helpful, and productive in first writing to BA on my behalf and then steering me to and through the CEDR arbitration process. I just received word that they are finally sending the check to me. On a side note, Michelle is such a pleasant person, and competent advocate, and compelling writer -- she is really a gem and it was a great benefit to know she was in my court. Thank you so much, Michelle!