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jtravel30

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1 reviews

Review for Elliott Advocacy, Spokane, WA, USA

Rating: 5 stars  

I want to start by saying Thank you so much to Michelle and your Team. Michelle helped me get reimbursed for being denied the opportunity to board British Airways flight to Ghana two days before Christmas. I was told by the agent that my passport and visa was not valid. The agent completely read my information incorrectly. I had to buy a same day ticket on Christmas Eve to get to Ghana on Christmas Day to be with my friends and family. After I returned home I reached out to British Airways to inform them about my situation and they completely dismissed me for 2 months. I got Elliott Advocacy involved and a decision to reimburse me was made in two weeks. My initial flight with miles was 658.00. My same day ticket was 5780.00. The flight ticket went from affordable to extremely unaffordable. I didn't give up and did what I had to do to get to Ghana knowing that I presented the correct documents. Thank you so much Elliott Advocacy.

Role:  Client Served