My Nonprofit Reviews

youllneverknow
Review for HomeFirst, Milpitas, CA, USA
In the beginning it seemed like a place that would genuinely help those who are homeless find some type of permanent housing and/or employment. A couple of employment flyers posted on a corkboard and a referral to get on a waiting list for some sort of housing which you sign up for during intake. Outside of that they don't help you with absolutely ANYTHING! I asked the Director about obtaining a case manager ( which is something they are supposed to provide as per there webpage @homefirst.com) and the lady looked at me like I was asking for too much, then conveyed that they're ONLY provided to those who really need a case manager. I would think everyone in the facility would fit that criteria, obviously not. Some of the staff are disrespectful towards the clients and even demeaning and joke about their appearances, hygiene or other other things. Most of all they treat people like inmates and not people who are in need of help. Thievery and drug use is perpetuated and done with impunity. I heard from a police officer who was there taking a report cause someone's bike was stolen that she has been there "several" before and the staff always say that the security cameras outside/inside don't work. I've seen and heard them call out people (before and after what I heard from the officer), about things they weren't supposed to be doing. My question is why would they police lie & most of all why would the staff say that as well? Nothing about this place gives you any hope about your future after @Homefirst. The Director is more like a warden trying to run a prison. She cares NOTHING about the clients well being and most of the time her solution is just putting people out. If you go above her head cause she blatantly disregards what they're actaully supposed to be doing, and will get retaliatory and look for things to put you out for. Now its gotten worse and feels like your really an inmate and the staff are correctional officers. Its a shame how people how places like this can use peoples disadvantages in life and use it against them and treat them like they don't matter. Now the people who are doing all stealing seem to be the people who get to stay there the longest. I've seen people trying to do right and things that are productive get put out for menial things. Like I said the drugs and stealing unutterably perpetuated and done with impunity. Wait ,what hows that supposed to help and how does that curb anything that's said on the attached photo. Absolutely non of the things mentioned are actually being done, period! Don't come here unless you want to to be miss treated, end up on or back on drugs and living on the tracks around the corner or elsewhere. The food and freedom are compensated for your self-esteem, ambitions to do/be better and your dignity. Last but not least , it is a bedbug hotel. Enjoy the misery