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SS72577

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1 reviews

Review for Safehome, Overland Park, KS, USA

Rating: 1 stars  

As I read these reviews, I notice they all have one thing in common... Victims/ clients aren’t leaving reviews. Well finally one is. The shelter itself is quite nice for a shelter. You get your own room and it’s clean and should be fully working. Anything that needs fixed tell maintenance, they’re very good about fixing things quickly and efficiently. There’s roaches of course, communal living. I suppose it’s inevitable. However if none of the residents do the dishes, they will reside in the sink until you do them. Staff will not touch them. Now to the juicy stuff. There’s a few people who work in the hotline that are friendly and helpful, the majority however are rude and give you regular, frequent reminders that they are better than you. Actually, now that I think of it, that’s ubiquitous. And the higher you get the worse it is. Hotline management shouldn’t even work in an animal shelter, they can sense when a person has malicious intent. Higher management you typically never see, but if you do, they’re just introducing theirselves because they’ve heard something from someone and their role is to threaten you with being exited from the program if you don’t do as they say. A couple of the advocates are great. The majority are awful. Don’t count on them to help you. If you need a social security card, birth certificate, new ID, help with your budget, or if you just need to talk, don’t count on them to return your calls. Don’t count on them to answer the phone ever either. I’ve had an entire month where I didn’t even hear from my Advocate despite making over 20 calls (24 to be exact) and leaving 16 voicemails. Kelli, Ana, Elizabeth and Sarah are wonderful. Teresa, Kelsey, Stephanie, Alesha, Adrienne, Krista, and so many more are just terrible. If staff likes you, you’re probably fine. If you have children or a personality and don’t walk around crying and sad with a victim mentality then trust me, they’ll remind you that you’re a victim and bring you right back down where they want you. All in All, it’s probably what you’re supposed to experience at a shelter. You get punished for finding yourself in this situation. As if you knew your husband, after multiple children would start beating you and become incredibly controlling. Stay strong ladies. And God Bless you. Hopefully I survive this place. Only a couple more months. To the website, I don’t feel comfortable using my real email. I don’t know if they can see it and I have to sleep here. I wouldn’t feel safe at all if they knew I was a whistle blower. But this review is very real and should be posted to help someone else.

Role:  Client Served