My Nonprofit Reviews

I was having two absurd problems with AT&T Wireless:
1. I initially called to see if I could lower my bill, but every time I called, they made changes that cost more and more - and was being billed $180 MORE than I was before. I actually became scared to call again in fear that they would charge me still more.
2. They took away one of my wife's phone's features without notice, and simply refused to reinstall it without paying $800, despite T-Mobile's and Verizon's offer to provide this feature free. Every call to AT&T's so-called "customer service" department seemed to be routed to their "Department of NO."

With information provided by Elliott Advocacy, I found someone who quickly resolved the problems! Thank you!