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Review for Hope Haven Children's Clinic and Family Center, Jacksonville, FL, USA

Rating: 5 stars  

I was introduced to Hope Haven when my son was only a few weeks old. We had found out at birth that he has Down syndrome. I called to make an appointment for his initial evaluations and Marie was so kind and compassionate and called me back promptly with appointment times. When we arrived at Hope Haven, we were greeted warmly by Marie and Laura and all the staff. They were so excited to see and hold our new baby! We found the facilities to be inviting as well. We were given so much practical help concerning our son's gross motor, fine motor, oral motor/feeding & cognitive development from our evaluations with the physical therapist, occupational therapist, speech therapist, and the director of Hope Haven's Down Syndrome Center. They also gave us a booklet outlining how we could begin to help with our son's development even though he was only an infant. We were amazed at how much could be done so early in life! These evaluations are available to families both in the Jacksonville area and out of town, out of state or even out of country. Since we do live in town, we were very interested in also having Hope Haven provide our son's weekly therapies. Hope Haven is out of network for us with our insurance, so we initially only did his physical therapy there and went elsewhere for occupational and speech therapies. We could see such a difference in the quality of the therapists and the therapy for our son at Hope Haven, that it wasn't long before we began using Hope Haven for all his therapies. We have always appreciated the positive attitude at Hope Haven. No one talks about how far behind a typical child our son's development is. They just focus on where he is in his developement and what the next step is. We have also been very pleased with evaluations, occupational therapy, and social skills class for our 6 yr old son who has sensory processing disorder and low muscle tone.

I've personally experienced the results of this organization in...

the consistent progress my now 16-mo-old with Down syndrome makes weekly!

What I've enjoyed the most about my experience with this nonprofit is...

The positive, family atmosphere.

The kinds of staff and volunteers that I met were...

Director of Down Syndrome Center, administrative assistant, billing secretary, physical therapists, occupational therapists, speech therapists, behavioral analysts

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?


Role:  Client Served & I brought my baby who has Down syndrome here for an evaluation and therapies. We also brought an older son to Hope Haven for evaluations and occupational therapy for sensory processing issues, and social skills classes.