My Nonprofit Reviews

Had an issue with an online travel agency and hit a stonewall. They refused to refund $3,000 of money due to me after the airline cancelled the ticket within the rules. They refused to escalate the matter, provide contact information, and told me do not call us, we will not refund the money. Thankfully, after reaching out to Elliott, their executive office intervened and had the funds refunded within a few weeks. Such a relief, and their efforts on behalf of consumers is much appreciated!!!