My Nonprofit Reviews
Review for Starting Over Animal Refuge Inc, Ocala, FL, USA
DO NOT make the mistake I made trusting this Rescue Organization. This is my story. Approximately 2 weeks ago I adopted a beautiful puppy (Catahooula, Lab, Australian Shepherd mix) for a $400 donation. On the Contract Agreement it stated that he had been tested and tested positive for Hook Worms, Tape Worms, Round Worms and Giardia. It also listed medications, i.e. Panacur, Drontal Plus, and Metrenidazole. I, not being knowledgeable, at the time, with this situation and the owner of the Rescue Organization not explaining the seriousness of the puppy's situation. Rather than trying to explain to the vet, I provided the puppy contract to the vet at his Wellness Puppy visit. Which was required within 72 hours of adoption per contract agreement. Vet prescribed Strongid, because of what was on the contract which we later realized was clear as mud. Handwritten and not easily deciphered. Well, puppy continued to have loose stool. Rescue Organization owner suggested I give puppy a concoction of pumpkin, white rice, yogurt and chicken, which I did and didn't help. So I contacted vet and asked if he could be retested on 7/11 because his stool was still not right. It was done and it came back positive for Round Worm, Giardia, and Coxicida. I asked the vet the cause and I was advised that it came from drinking feces contaminated water. Which while in my care he gets fresh water every day and he is only outside to do his business. In my care he has never had access to feces contaminated water. So now that the puppy was on 3 prescriptions to get healthy and he has to be kept away from my other animals so they don't get anything. I decided I would reach out to the owner of the rescue organization and let her know what was going on. Instead of her being helpful, kind, and understanding. She was very nasty, defensive, and basically refused to take any responsibility for selling me a sick puppy. I asked her to meet me half way and refund me half of my donation ($200) to cover the vet visits and med costs to get him healthy and she refused. Instead she was threatening. Glad I have my puppy, but if I would have been fully aware and the Rescue Organization Owner would have been more transparent with what the puppy had, I would NOT have subjected my other fur babies or myself to Giardia or Coxicida. Now I love my puppy and am stuck rectifying it, costing me my extra time and unexpected financial expense.