My Nonprofit Reviews

Michelle from Elliott helped me get a refund from a (near-scam) Indiegogo campaign,
the "Coolpeds iBike 2". ( https://www.indiegogo.com/projects/coolpeds-ibike-2-the-most-affordable-ebike#/ )

It took almost a year , but she kept in contact and posted a well-researched article on
the campaign issue of non-delivery and non-refunded bikes.

Also, she kept in contact with Tony Chan in Los Angeles, the Coolpeds campaign manager.

I funded the campaign in Nov. 2016, the delivery of one bike was promised by February 2017, but nothing was received in 2017 or 2018, despite Tony's claim that the first bike shipped was "lost" and a second one was shipped (not true).

Indiegogo claimed to have no responsibility even though they collected my money.
They said that once the funds were disbursed to the campaigner Tony, they had no
control.

Later, Tony agreed to refund those (some international customers besides U.S. ones)
that did not receive bikes, but he never did.

This year 2019, after no activity or posts or replies to inquiries for months, Tony suddenly appeared (likely due to MIchelle's persistence and article) , and said that a new shipment of bikes has arrived and will be sent out, but no refunds will be given.

Again, due to the efforts of Michelle, I finally got a refund after waiting over 2 years.

Thank you Michelle and Elliott Advocacy.