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Review for Book Industry Charitable Foundation, Ann Arbor, MI, USA

Rating: 5 stars  

My partner and I are both booksellers at a wonderful independent bookstore. A few months ago he went in for an eye exam, which led to the discovery of a large benign tumor in his brain. The news was devastating. It meant months of medical appointments, driving long distances to meet specialists, an intense surgery, medications, and a substantial recovery period. Needless to say, it was a stressful and financially threatening situation. Our work mentioned binc (Book Industry Charitable Foundation) as a resource to look into for receiving financial help while we were going through this. I contacted them and was amazed with the kind and quick responsiveness of their team. Once I provided all the information they needed in order to examine the situation and determine whether they could help, the swiftness of their response seemed almost immediate. They were kind, understanding, patient, helpful, and exceeded our expectations with the financial assistance they provided. When they confirmed they would help and to what level, I was immediately overcome with relief and a profound sense of gratitude. What was looking grim and terribly trying became a situation we could manage and navigate knowing our basic needs were met as we went through this experience. I am happy to say now the surgery was a success and recovery is going very well. Thanks to binc, we made it through and were able to put our energy towards what was most important. I want to encourage all booksellers experiencing (or who may experience) any unexpected hardship that renders them struggling financially to contact binc and seek their help. Binc is there to help and they want to help. I cannot express enough how amazing this foundation is! Thank you binc for everything!

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