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rrosenheck

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1 reviews

Review for Umbrella of the Capital District, Inc., Schenectady, NY, USA

Rating: 5 stars  

Umbrella allows me to live well AND within my means, in my lovely home. I am disabled with chronic pain that makes many activities of daily living impossible or extremely difficult.

With no judgment, before I was granted SS disability, Umbrella gave me the lowest membership rate, and sent me a life-saving house cleaner named Sandy. She's been my partner in maintaining my home now for over two years. A retired educator herself (as am I), she's got the strength that I don't have, and for modest recompense, keeps my home lovely. This weekly help, plus lowered rates on plumbers, handi-workers, etc, as needed, means that I can keep up with maintaining the appearance and value of my home. I also have roommates to make ends meet, and with Sandy cleaning all the public areas, that keeps the household running smoothly and pleasantly among us.

Every encounter with Umbrella feels respectful and is helpful. I am treated like a client, not a charity case.

I cannot say enough. I'd been living in a tiny, dull apartment somewhere without their help.

Role:  Client Served