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Review for Project Homeless Connect, San Francisco, CA, USA

Rating: 4 stars  

Project Homeless Connect is a great way to address the problem of homelessness. The workers are extremely helpful and the services are so diverse that every homeless person who comes there can find something that they need. Despite this, I can’t help but feel that if I needed to choose between Project Homeless Connect every two months and a clinic with regular hours, I would choose the clinic. The reason for this is that Project Homeless is so infrequent that this makes it difficult for a person to get everything they need when they come in. First they need to stand in line to even get into the building. Once this problem is solved, they need to find where their particular needs are located in the building. Even with staff helping, its difficult to get around with so many people. Another problem is that once you get into the building and you find where your particular services are, you have to wait in line once again to use the services. The problem with this is that if you don’t get everything done in time you need to wait another two months to get the chance to try and to finish everything else up. Some people may come in hungry and by eating they may be wasting precious time that they could have spent standing in line to get their ID cards at the DMV. Although Project Homeless has its problems it also has may benefits that clinics may not have. It is convenient that all the services are in one building and that you don’t need to go far to get a haircut or Vision check up. A clinic would need to have the services spread out more if it could offer the same services at all. The clinic would also require that you wait in lines, however you would be more likely to get services sooner because if you miss one day you can always comeback another day. Project Homeless as well as the clinic would have their own problems and benefits, but the important thing is that they would both be very helpful to the people they service regardless of how frequent they are available. Thank you for letting us come to help and see for ourselves the wonderful services you provide! Kat94102

If I had to make changes to this organization, I would...

Make the services available more frequently.

What I've enjoyed the most about my experience with this nonprofit is...

Being able to help people find services that they are in such need of.

The kinds of staff and volunteers that I met were...

Very helpful and friendly and genuinely wanted to help.

If this organization had 10 million bucks, it could...

Expand and allow more people to use the services more frequently.

Ways to make it better...

I was able to learn the layout of the services better, so I could better assist the clients.

In my opinion, the biggest challenges facing this organization are...

Balancing the amount the services with the amount of people in need.

One thing I'd also say is that...

Project Homeless is very helpful and well organized considering their limited resources.

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Role:  Volunteer & I helped the clients find the services they were looking for.