My Nonprofit Reviews

My family and I have fallen on hard times, its a very hard pill to swallow when having to reach out and utilize a food bank. I went to their website to find locations near me. The first one, wrong number listed, the second we show up and are told its the wrong day, the third THERE WASNT EVEN A BUILDING WHERE THEY HAD LISTED THE ADDRESS! the fourth said they ran out of food THREE YEARS AGO AND HADNT HAD ANOTHER FOOD BANK SINCE. so I decide to just call them at the pennsauken location and an older woman answered the phone asked what I needed and when I told her, she asked if I had internet access, I cut her off and said ur website is unreliable, that is why I'm calling in the first place(not being rude or even stern as I am the beggar) she quickly replied with quite an attitude saying what do u mean our website is unreliable? So I told her what I explained above and she put me on hold(to use the website I've already tried to use) comes back and gives me ONE, just one food bank in our area(I know the website has multiple locations listed in my area) OK fine, I tell her I'm going to call them just to confirm and she quickly cuts me off and says no don't call u don't need to just go there,HA!, i proceed to thabk her and say goodbye beforw hanging up and she hangs up on me. so I call said food bank and guess what? They no longer hold them!! Fine I understand that donations run out, but please update ur website! Keep track, check in with ur listed food banks! Its already humbling enough to need any services like this, but to show up at a place and walk in and have them tell u it is the wrong day, is embarrassing to say the least. We don't have endless amounts of money either so it would be nice to not waste a tank of gas to drive to a food bank where THERE ISNT EVEN A BUILDING. It already took a bit for me to swallow my pride and call you guys seeking food for my children, I do not want to be treated less than, or be disrespected when I call u guys because UR WEBSITE IS UNRELIABLE. Needless to say my family and I will continue to get by the way we have, day to day. Thank you for absolutely nothing.