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Sally123

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1 reviews

Review for Critter Care Adoption Inc, Evans City, PA, USA

Rating: 1 stars  

My experience is that they are not respectful or courteous of others and their time. I had applied to adopt a dog, and they arranged for me to meet the dog and Cheryl. I had to bring my dog which was ok. My drive to Critter Care is about an hour, so 2 hours roundtrip. That isn't far but still no quick jaunt for nothing. Well the dog I wanted to adopt was sweet in general but not too keen of my dog. Ok normal because some dogs take time to warm up. Well Cheryl basically dismissed my interest in this dog based on 1 brief interaction between him and my dog. That isn't fair or even makes sense as there was no aggression.
Here is the worst part. She suggested that I come the next day to see another dog that just had a litter. Well not for the puppies but for the mom. She was the same age and temperament of my dog so Cheryl thought it would be a better fit. Ok fine. So I came back the next day as she scheduled me to.. so totalling 4 hours roundtrip. When I get there, I had to sit for a hour while Cheryl completely ignored me, didn't even make eye contact! Nothing! I mean, we just met the evening before and she told me to come back! I couldn't get over how rude she was to me.
The front desk girl wasn't pleasant and kept looking at me suspiciously after I had said why I was there. So I was about to leave because I had had it by that point, then Cheryl finally had me come back to see the Mom dog.
When I get back, there is already another group of people seeing this dog and the conversation was like they already were making the arrangements for them to adopt her!
The breeder was there and suggested I adopt one of her puppies. I simply said I could not at that time.
So I was strung along, treated poorly and had my time and fuel wasted. It isn't not getting the dog, it is how I was treated.
Honestly, it felt as if you had to personally know people in the area, and if you don't then you're out of luck.

Role:  Client Served