My Nonprofit Reviews

The counselors and program staff are, for the most part, very good. They traditionally do care about clients. But they have little to no say in medical treatment. As noted in other comments the medical staff here is the problem. Specifically in Newark location. They are very rude, cocky, and treat every client like they are all liars and lower life forms. Like above even under a new doctor many clients still are waiting over a month to get needed increases. The head nurse that left about a year or so ago was strict but fair, and actually did care. The medical care has only gone down hill since. The replacement is an egotistical, narcacist who can never admit she is wrong, and loathes having to waste her time with clients she sees as beneath her. Don't go to BCI of Newark if you want to be treated like a human being. Filing grievances is a waste of time. Grievance has been ignored that's if they even looked at it. They want their bill paid immediately though.