My Nonprofit Reviews

My husband and I had to spend a month in Evansville due to our son being born prematurely and was in the NICU. A room opened at the Ronald McDonald house and the social worker at the hospital referred us. We were told there would always be hot meals, cozy environment, etc. We arrived that evening cold, tired and hungry. We were informed there was no dinner. We asked about breakfast and informed there was no breakfast offered..only if we food shopped and cooked it ourselves. We were handed cleaning supplies and told we had to clean our room every other day and that they reserve the right to come in and make sure we are doing this..that is an invasion of privacy. We were also told that we could not be in the room at all during the day..my husband works remotely..how could he do that if we could not be in the room during the day? We have to sign in and out when we leave? Also the pictures of the rooms displayed here are NOT what they look like. This was more like a halfway house. I respect what this program does and think it's a wonderful thing, but it is falsely marketed. We were not told that there is only food if a certain group prepares it. We did meet other parents in the NICU who had similar issues with Ronald McDonald house. I would recommend being honest with people and removing some of the ridiculous rules. The people staying there are adults with sick children and should be treated like adults rather than kids at summer camp. Very disappointing.