My Nonprofit Reviews

We had a group of 22 people .12 children Paid to go and partpicate in the netting and dolphin save program. We arrive and are told cannot do dolphin program, the dolphin popped a hole. , we are doing turtle. Ok paid for dolphin not turtle. Arrive at beach ask about netting. They look at me as to clue what I am talking about. I paid for both. Ok. Sorry we do not have anyone to do that. Ok we drove 2hrs. To get nothing that we paid for. They offer us $50.00 back out of $125.00 . I Was then calling credit card company to report . After more complaining finally got our money back. But that does not make up for 12 disappointed kids and a 2 hour drive for nothing. Beware if you pay for a program and they give you what they feel like and not what you booked. We were also told how bad are children are by then cause they would not pay attention to the long dragged out speech about a,turtle. No wonder they came go learn about dolphins not a turtle... and not paying attention to turtle learning is not being bad. They just walked away and looked around the store and watched the video again about a turtle. Not running around screaming at all. And at the beach after so much of turtle talk went up play in the sand. Again no interest in the fake turtle we did not order. 2 stars is for being knowledgeable on the turtle.i should have been called about no dolphin, and no netting due to I have no idea. Very unprofessional to handle this way.