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Review for Alpha K9 Service Program, Sacramento, CA, USA

Rating: 1 stars  

When you invest over $5,000 into anything, Iet alone a non-profit, to aid in your disability I'm sure you'd expect a high amount of quality in the help you're receiving. I can say the most that's come from this donation (let's call a spade a spade) is a great dog that was rescued.

I came to Alpha K9 in the early stages for help. I'm not a veteran, but my PTSD is debilitating none the less. Working for non profits for over a decade, I understand the ups and downs. However, when you are relying on someone to provide you with the assistance needed to function in the outside world with a service dog, and spending thousands of dollars to do so, there is no excuse for poor work. That's like having a wheel chair with one wheel.

Alpha K9 grew by leaps and bounds from the empty industrial garage into a large training facility with all the bells and whistles during the few years I was there. The training did not. My Service dog was never K9 Good Citizen certified while I trained there, though stated in my contract. She has no defined tasks to aid in my disability, though the contract states she should. I could go on and on about the correspondence my wife and I have had with admin and Alpha K9, but that too is poor. Yet, my family has had to chalk the thousands of dollars we don't have as a donation to a non profit that we apparently help fund, but to the benefit of the organization only.

I had to draw the line when staff determine that some of their clients are faking disabilities, while also behaving exceptionally unprofessional around my children.

Fortunately I've moved forward and have a service dog that not only meets the ADA requirements, but exceeds them. After being evaluated by a handful of other organizations and trainers, my Alpha K9 service dog is enjoying a life at home.

Role:  Client Served