My Nonprofit Reviews

I think Random Acts has a lot going for them with how they encourage kindness, etc. But I wouldn't seek them out if you need help. Here's my experience:
A volunteer found out I was going through a very hard time and she referred me to the RA Director. The Director reached out to me and I told her my situation. She asked what I wanted. I really didn't know. I just knew I needed support and that I did feel very alone. (it's too personal to share publicly) To make a long story short, I told her more of what was going on and let her decide what could be done to help. She never contacted me again. I was so upset.
I do believe this helpline they are starting up could be great for Random Acts, if the volunteers and the Director take on the training, this way they can use what they learn for clients. They do a lot of great things - donating to other charities, encouraging kindness acts towards others even with their contests with GISHWHES. But currently I believe they lack when someone goes to them in need for help. I hope that changes and that if someone in a similar situation to mine reaches out to them, they are better equipped to handle it.