My Nonprofit Reviews
Review for Campaign for Aging Research, Ann Arbor, MI, USA
The elderly woman who contacted me told me she called numerous others and never got a reply.
Beware of Elder Helpers at elderhelpers.org don’t make the same mistake I did; do your research. I was looking for an opportunity to help seniors in my area, joined Elder Helpers as a volunteer, what a mistake. Not only are they not a BBB accredited business but it is of my opinion that they are stealing money from seniors and their families. All they do is sell a list of names and numbers to unsuspecting seniors and their families looking for help. The list contains a few honest people like me looking to help but I’m certain many on the list are bogus. I know that there are the same people who have created more than one profile because that is what has brought me to stand up against Elder Helpers at elderhelpers.org. When attempting to login to update my profile I was told that my password was incorrect so I went for to the “Forgot Password” option. On their website the “Forgot Password” process is to type your email address into a text box and they are supposed to send you and email to reset the password but this email never came. After I made several attempts and didn’t get the email to reset my password I contacted Elder Helpers. Here is the email volley:
Me: I'm a volunteer looking to update my profile. I have tried several times to reset password but never get an email to do so.
Mary R: Have you tried resetting it?
Me: I've never gotten the reset email.
Mary R: There is a link under the login box to reset your password.
Me: Yes, I know and I've tried it several times but I'm not getting and email from your site to reset it.
Mary R: You can try re-registering with a different email address.
Me: No, I will not register again. Do you understand what I am trying to convey? After selecting that I have forgotten my password your website prompts me to enter my email address and states it will send me an email to reset my password and I'm not getting that email. I have checked my junk mail too.
I expect you to fix this problem with your website by the end of the day.
Eder Helpers responded with their generic see our FAQ (frequently asked questions) on our website.
They did not fix the problem so here I am shouting out a warning to all: Beware of Elder Helpers at elderhelpers.org!
On their home page you will find a short “About Us” blurb that includes the statement, “We believe that compassion at its finest is free”. Their service is not free, so what does that say to you about their compassion?
Please share my experience with others let us use the power of the Internet for good and warn everyone of this organization and to educate others not to make my mistake and to research before getting involved with any organization.