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Peach09

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4 reviews

Review for Salvation Army World Service Office, Alexandria, VA, USA

Rating: 1 stars  

I worked for the Salvation Army in Dallas, TX at their Carr P. Collins Social Services Center. I just wanted to share my experience. I did not have a good experience working for this organization because of multiple reasons. I witnessed the majority of their staff verbally abuse and mistreat their clients. The management also engaged in training new staff to do this very same thing. While it may seem unbelievable that the Salvation Army would permit this to go on, it occurs nearly every single day. Staff at this location even engaged in stealing donations , and I though this was very unfair to the people that they are supposed to be serving. Everytime a donation is stolen it's as if they're stealing from the very people that they serve.

While working at this facility, I was attacked by one of their clients with a trashcan. While I was an outstanding employee, the Salvation Army feared a Worker's Compensation Claim and terminated my employment. If you take a look at www.indeed.com, you will find many people complaining about the way this organizations treats it's employees.

I was very disappointed in the Salvation Army at this location.

Role:  General Member of the Public
 

Review for American Diabetes Association, Alexandria, VA, USA

Rating: 1 stars  

I was diagnosed with Type 1 Diabetes.

I contacted the American Diabetes Association's Atlanta, GA office several times and they never return phonecalls. In addition, I've visited the American Diabetes Association's website to learn more about how they conduct medical research, and there is no transparency there. I really don't understand how they're able to accomplish this as a non-profit and why they do not share what clinical trials they're supporting on the website. It's a mystery to me.

I don't really care for the American Diabetes Association because everything they claim to do always turns out to be absolutely nothing when you get down to the bottom of it. I think that when they claimed to provide financial assistance and misled me, it really upset me. They sent a packet of information but it wasn't really financial assistance. I would never give anything personally to the American Diabetes Association. I think they're full of it.

If I had to make changes to this organization, I would...

Ensure they answer their phone. Take services seriously so for example if you say you provide financial assistance, perhaps it's better to just say you provide a referral listing. You could really upset someone by misleading them about services you claim to provide.

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

A lot

When was your last experience with this nonprofit?

2014

Role:  General Member of the Public
 

Review for Diabetes Association Of Atlanta Inc, Atlanta, GA, USA

Rating: 1 stars  

I contacted this organization and left several voicemails; None of my voicemails were returned. I called multiple times and could not reach anyone who could help me. They claim to provide medical assistance yet don't really come through when you contact them. It's really unprofessional to not return phonecalls and appear absolutely vacant. Is this organization actually existing to serve?

If I had to make changes to this organization, I would...

I would ensure that they have a policy for returning phonecalls. Please don't ignore potential clients needing help.

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

None

When was your last experience with this nonprofit?

2014

Role:  General Member of the Public
 

Review for Lilburn Cooperative Ministry Inc, Lilburn, GA, USA

Rating: 1 stars  

I came to Lilburn Cooperative Ministry, Inc. needing assistance and from the very first phonecall, I cringed because their receptionist was incredibly rude. It's tough when you're in a bad situation needing help; 211 refers you to a nonprofit such as Lilburn Cooperative Ministry, Inc. and suddenly your entire situation begins to feel worse because of how they treat you. I was so dissappointed in the way that they treated me over the phone. It was like they were talking down to me.

When I arrived in-person for assistance, I was greeted by an extremely rude receptionist who would seemed to take pride in talking down to other clients especially those who could not speak English. This receptionist was so rude and would start fights with other clients. I don't understand why anyone would have a non-profit organization setup to help people yet contribute to stress by starting fights, yelling, and having fun doing it. It was a fiasco involving constant yelling by their staff member, and surprisingly it was allowed. It's really sick to me. I really wish more sites/organizations like Great Nonprofits existed so that others with first-hand knowledge can write reviews because this organization in particular like many others need to change their ways. I can only speak for my experience in dealing with Lilburn Cooperative Ministry.

If I had to make changes to this organization, I would...

I would hire caring individuals who want to make a difference and show it through their interactions with clients. I would terminate the staff who don't show a caring attitude towards other people who come to their organization looking for help. If they can't manage to do this, I would have their organization removed from the 211-United Way Listing.

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2014

Role:  Client Served