My Nonprofit Reviews

PutKidsFirst
Review for Intermountain , Helena, MT, USA
If you are looking for a treatment center for your child, I would highly recommend you look at one that puts your child at the center of their decisions and not one like Intermountain that will treat you and your child like an object. If your child is doing well, Intermountain will take all the credit. If they are not they will blame the parent. They will continually write goals and objectives that point out everything that is wrong with you and your child, and will give you no tangible strategies on how to work to a better tomorrow. At the same time, they are interested in keeping your child in their organization as long as possible for their benefit of the almighty dollar. Intermountain has been pulling on the heart strings of their donors for years with lies of how treatment is going today, when the fact is, Intermountain was great once, but they have taken their focus off the children and invested in big business and expansion. There is no accountability within the entire organization, and it starts at the top. I pray that Intermountain will recognize they have and EGO problem, and return to what made them great. One assessment that they should really key in, is that if there are staff that do not have healthy relationships in their own life and with their own kids, friends, and wives, then how can they possibly teach someone else. I wish the parents and their children the best in their search for healthy care, and that they would be able to see the beautiful child they have.
We regret that you feel dissatisfied with your experience. Intermountain staff try very hard to meet the unique treatment needs of every child and family and to maintain open and transparent communication. We invite you to contact our Quality Assurance Manager to discuss your concerns more fully.