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jp32368

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1 reviews

Review for Star of Hope Mission, Houston, TX, USA

Rating: 1 stars  

The REAL name of the 'Star of Hop'e should be the 'Star of Hopelessness'.
There's what could be only described as open discrimination not only from the clients assigned as workers who play outright favoritism with certain friends by giving preferential treatment to them such as letting them cut in line to eat but even in assigning bed tickets. The handicapped are openly discriminated against, as having to stand outside in all types of inclement weather while using cane, walkers, wheelchairs etc. Many of the handicapped have health conditions making this unsafe. Depending on the 'worker' assigned to let 'Rescue client' re-enter the building for a bed ticket the handicapped are often left to sleep on the floor on a approx. two-inch mattress. please remember these people use walkers, canes, etc. so getting up or down on a regular bed is hard enough much less onto a floor.
The people who can afford to pay (yes this is supposedly a non-profit) $150.00 a month to stay at the Star of Hope Men's Development Center (MDC) are treated MUCH better than the Rescue Client. In ways such as better mattresses, being able to eat earlier, take a shower whenever needed. a actual locker to secure their personal belongings, etc. Whereas the Rescue Client is forced to store their personal items in a common area where very ofter items, if not entire pieces of baggage are stolen.
The paid staff treat the Rescues like dirt to say the least as well in how they treat and communicate with them. This is NOT a religious orginization to say the least but a way to make money as a non-profit disguised as a homeless shelter. Never will I volunteer at The Star of Hope MDC. Donate items or cash to them once I'm able. And tell all others as well the real story of the Star of Hope MDC
To make the Star of Hope even worse. ONLY the spiritual Recovery Program members (SRP's) an Veteran's in Progress" (VIP's) are allowed access to job search, clean, useable clothes for job interviews, bus passes for job searches, medical appointments etc wheres the Rescue Client is forced to walk in all weather conditions etc., and not have a sack lunch provided by the Star of Hope as SRP's and VIP's are. Need I say more.?>

If I had to make changes to this organization, I would...

Fire every one both paid and unpaid.

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2014

Role:  Client Served