My Nonprofit Reviews
Smiledonor
Review for Smile Train, Inc., New York, NY, USA
I've been giving at least enough for one and often 2 surgeries each year to Smile Train. I'm very disappointed that the CEO receives too generous a package. I care about the children and think the idea is incredible and worthwhile, but slick ad's and dozens of written requests upset me almost weekly in the mail. I also give to Operation Smile, which I am checking out today, before I write any more checks. If the charity checks out to my satisfaction, I won't stop donating, but it will go with a letter stating my preference for funds to truly go toward surgeries and that the executives earn a reasonable salary for their efforts, but not so much that they live in the 1% bracket. If you do charity work, we should consider our jobs part of our charitable actions.
I do believe that spending on marketing is important and so long as the amount spent brings in large contributions exceeding other methods, practical.
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If I had to make changes to this organization, I would...
I would more carefully limit my mailings to keep from over saturation and making donors feel angry instead of pleased at their own efforts. I would make certain that when I sold the information of a donor that I did so with care. When I get dozens of requests weekly, I tend to toss everything. A few get my attention when they are not constant mailings and in areas of concern to me.
Was your donation impactful?
Unsure
How likely is it that you would recommend that a friend donate to this group?
Unsure
How likely are you to donate to this group again?
Likely
When was your last experience with this nonprofit?
2013
