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Paula44

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1 reviews

Review for Metrocrest Services, Carrollton, TX, USA

Rating: 5 stars  

On my first visit to MSS, I saw one of the local councilmen - carrying groceries to a client's car. That really moved me...about how real MSS is! The food pantry is set to allow clients to select their food, volunteers bag it and carry it to the car - usually laughing and talking.
I've seen this type of treatment throughout the organization. The clients get treated with respect - at a time when they need it most. I think this is so important! And the clients think so too. We have a high rate of "returns" - that is to return the favor! I've been there when the single mom dropped by to 'pay back' by giving MSS a gas gift certificate for $25 - she can afford it now and was passing it on.
The stories are endless, the need is too.

If I had to make changes to this organization, I would...

They experienced a lot of changed over the last year - I think the merger with Senior Adult Services was a smart one and it will definitely benefit both organizations.

Will you volunteer or donate to this organization beyond what is required of board members?

Definitely

How much of an impact do you think this organization has?

Life-changing

Will you tell others about this organization?

Definitely

When was your last experience with this nonprofit?

2014

Role:  Board Member