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allisonh16

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1 reviews

Review for Book Industry Charitable Foundation, Ann Arbor, MI, USA

Rating: 5 stars  

Right before Christmas 2013, I found out I needed urgent back surgery that would require me to be out of work for 6 weeks. At age 36, I had no disability insurance, and was new to my job, so I had limited vacation and sick days available. I am the single mother of 4 kids, and am their sole provider. As a former long-time Borders employee, I reached out to BINC for help. They not only helped me cover basic costs to keep my family with a roof over their head and keep my heat on in Minnesota's biggest deep freeze in 20 years, they did it quickly and with a smile. I worked with Kit, and she was an absolute lifesaver. My family cannot thank BINC enough for their help, as we would be in a terrible position at this point without them. I was able to concentrate on my healing and allow my kids to experience Christmas without their mother worrying about those necessities. I appreciate BINC being there for me in my family's time of need.

If I had to make changes to this organization, I would...

Change absolutely nothing!

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2014

Role:  Client Served