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1 reviews

Review for ChildFund International, Richmond, VA, USA

Rating: 1 stars  

I wish I had read these reviews before I decided to sign up with Childfund International. However before the 7 to 10 day period of processing came to an end, I decided to cancel. I didn't get a good feeling after receiving a call from the volunteer that had signed me up. He called my number pretending to have mistakenly called my number. When I did call to cancel and was told that the enrollment was cancelled, I received a distorted call from an unrecognizeable number from one of the members. A few days later, I received a call from a number that looked like a foreign number. I looked into my account today and saw a pending transaction for the monthly fee of $28.00. My request for cancellation was never honored. Infact, policy or procedure for cancellation is not prominently exhibited and agent never sent an email with confirmation of cancellation. The whole business has been shady. Honestly, this was the first time I saw a charity send out agents to recruit donors and then have donors experience so much hardship to cancel or sever ties with it. Their methods have turned me off. I was skeptical to begin with of charitable orgs that have become known for pocketing money and not using it for the stated purposes.

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Role:  Donor