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Review for United Service Organizations Inc, Arlington, VA, USA

Rating: 4 stars  

Writing as a CPA familar with Not-for-Profit accounting I know how challenging it is for an organization to present a really good picture of its financial situation. From my experience, the USO is better than most.
1. Mr. Sloan's salary is not outrageous; this is what top notch people are paid and the USO deserves a top notch executive.
2. The fund raising the USO reports excludes over $230 million(see BBB report) in donated materials and services including volunteer time, free space at various locations including airports, food, drinks, etc. Solicitaion of volunteers and donated materials takes work and is part of the fund raising expenses. If you exclude this then yes, the percent for fund raising and administration is 27%. if you include it, it is only 6.7% so which is really the correct ansewer? Arguably either number is right depending on what question you are trying to answer.
As the father of a serviceman deployed overseas, I know he always speaks highly of what the USO provides to him when he visits. Comfort and a little piece of home. Since no other organization I know provides the same service, I give even if it means 6.7 or 27 cents of every dollar is not for programs. Could they be more efficient, sure, but review other charities. I stick by my initial observation, they are better than most.

How does this organization compare with others in the same sector?

Quite well

How much of an impact do you think this organization has?

A lot

Will you recommend this organization to others?


When was your last experience with this nonprofit?


Role:  Professional with expertise in this field