My Nonprofit Reviews
rwhill.sr
Review for ChildFund International, Richmond, VA, USA
The problem I have with this charity is that I sought to sponsor a particular boy, Diep, in Vietnam. CFI took $28.00 from my credit card on Jan. 16, 2013. I thought everything was fine. A few weeks went by and I still hadn't received my information packet. Meanwhile, I get a letter from CFI asking me to sponsor another boy, Carlos, at a cost of $35.00 per month. After communicating with Richmond, I finally got the information packet for Diep but there was no more personal info than was online when I first decided on him. Very scanty info indeed. At some point, CFI decided to stop making the monthly withdrawals--not in Feb. nor Mar. And I never received a letter or report from Diep or a field worker. This experience plus the many negative reviews online caused me to decide to resign my sponsorship and ask for a refund of the $28.00. As of this writing, CFI has not replied to these messages
More Feedback
Was your donation impactful?
No
How likely is it that you would recommend that a friend donate to this group?
No
How likely are you to donate to this group again?
No
When was your last experience with this nonprofit?
2013
We're sorry that we have not met your expectations. We are reaching out to you through our Sponsor Care team. Thank you for your patience.
