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Review for Silicon Valley Independent Living Center, San Jose, CA, USA

Rating: 5 stars  

Being a disabled person, I encounter many social injustices in my day-to-day life. SVILC offers many programs and support services to assist me with some of the discriminatory actions I encounter. One example was when a bus driver refused to pick me up (I'm in a wheelchair) claiming she was full. It was clear that she was not full because no one was visibly standing in the bus and she confirmed she only had one other wheelchair rider at that time (most of the buses can accommodate 2). SVILC's system's advocate was able to intervene through his contacts with the local transit agency to have the problem looked into at a higher level than I would have been able to access. Another example is when I had a complex surgery with multiple complications that had the potential to place me in a longer term care facility without the appropriate supports. Another one of SVILC's workers was able to write a letter with me and fax it to the appropriate person so the issue was resolved and I was able to stay in my home. SVILC is not just about their programs and resources though. They are about change with a personal face and touch behind each of their activities. From the peer counselors who have gone through many of the things I have to their executive director, they focus on social change and not accepting the current climate people with disabilities encounter. They work both in the front line and behind the scene to make change happen and I am thankful for their efforts.

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Very Well

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Role:  Client Served