My Nonprofit Reviews

Kathleen DeBold
Review for National Wildlife Federation, Reston, VA, USA
I've been a donor to National wildlife Federation for many, many years. Unfortunately, they are now engaged in misleading and manipulative mail fundraising. About a month ago they sent me a DVD in the mail and said it was a preview of a DVD series they were producing. The letter said I could pay $12.95 for the DVD and sign up to preview other DVD's, or return the DVD. In small print, they noted that since II didn't order the DVD, I was under no obligation to participate at all. Today I received a mailing from them with "Please pay for or Return Your DVD Today" in large boldface letters across the letter. The letter tells me to keep the DVD and pay the $12.95 or return the DVD. In small print after the complimentary close, is a "Service Guarantee" stating I am under no obligation to do either of these things. Yes, they are towing the legal line with this disclosure, but tricking folks into handing over cash is NOT good stewardship.
More Feedback
Was your donation impactful?
No
How likely is it that you would recommend that a friend donate to this group?
No
How likely are you to donate to this group again?
Unlikely
When was your last experience with this nonprofit?
2012