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S. Underwood

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1 reviews

Review for Jacobs Ladder Job Center, Inc., Charlotte, NC, USA

Rating: 5 stars  

I experienced Jacob's Ladder as a volunteer, a service-learning work-study student, and as an intern from CPCC's Human Services program. It amazes me how much of an impact this small nonprofit has on not only the unemployed but also on individuals that face barriers of homelessness, substance abuse, criminal backgrounds, and serious self-esteem issues. As someone who wanted to work in the human services field, I could not have interned with a more appropriate organization. The staff always made sure I was meeting my objectives, working in areas I had an interest in and always encouraged me to use my talents. A few areas I assisted in were: job and volunteer fairs, transportation voucher distributions and other administrative tasks, class exercises, job searches, and mock interviewing. The Step 1 interviews provide clients with a listening ear, possible resources, and constructive suggestions. Jacob's Ladder is the only positive relationship some may have in their lives. I saw clients gain confidence and trust when they got that job. However, I also saw the staff having to plead for computer, interview, and classroom volunteers because there is no way the small group of eight can provide the services by themselves. I saw the funding need for transportation vouchers and flash drives for resumes. The clients work very hard and just hearing their appreciation at graduation gave me the motivation to continue helping. You see, I received as much from the program as the clients.

Would you volunteer for this group again?


For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?


When was your last experience with this nonprofit?


Role:  Volunteer